Client Onboarding & Verification

Cancellation Policy

Thank you for choosing to donate to Harmony Healing Foundation. Your contributions help us support individuals and families in need. To ensure a smooth and efficient pickup process, please review our donation pickup policy below: Pickup Fee: A logistics fee is required to cover the costs associated with picking up your donation. This fee will be confirmed at the time of scheduling. Item Condition: All items must be placed outside at the agreed-upon pickup location before the scheduled pickup window. We cannot accept any broken items, equipment that is not functional, or items that do not meet safety and usability standards. Pickup Window: Donations will be collected within a two-hour pickup window. The pickup driver will contact you when en route to your address to confirm arrival time. Preparation for Pickup: Ensure items are securely placed in a clean, accessible area to facilitate quick and safe pickup. For large or heavy items, please provide clear access and notify us if special arrangements are needed. Cancellation or Rescheduling: If you need to cancel or reschedule your pickup, please notify us at least 24 hours in advance. By adhering to this policy, you help us streamline our operations and maximize our impact on the community. We appreciate your support and generosity. For questions or to schedule a donation pickup, please contact us directly.